People Ask Me a Lot of Questions.
Here are some of my answers...
Question: How do you keep your prices so low?
Kenny: It ain't easy! We don't use expensive advertising like those on TV, radio and home mailings. We rely on word of mouth recommendations. We stand behind our work and keep our rates low to compete with the national chains.
Question: Can you tell me exactly how much the job will cost me over the phone?
Kenny: In some cases we can give you an estimate over the phone. However, in my years of experience, I have found that our customers prefer an accurate price based on their exact plumbing problem. Most phone quotes are subject to change once the service technician sees the job. By allowing Low Cost Rooter to diagnose your plumbing problem in person, you will know exactly what it will cost to get the job done right.
Q: What Causes Clogged Drains?
Kenny: Too much stuff in too small a pipe. Actually, there are a number of common issues that create a need for drain cleaning. Soap all by itself is not a problem, but combine that with hair, and that can create a big issue. Another common problem is quilted toilet paper, which doesn't break apart as easily as non-quilted brands. Believe it or not, clumped cat litter can also become a major source of clogging if flushed down the toilet. Symptoms that you need drain cleaning include drains that are slow to empty after normal use, garbage disposals that don't eliminate effectively, and problems with normal toilet flushing. Tree roots love your sewer system, especially the main line that leads from your house, under your lawn, into the city's system. This line has nutrients that tree roots love. The roots find small cracks within the pipes and slowly invade it. Eventually, grease and debris starts obstructing the pipe. When this happens, you'll notice a tub or shower backing up, or drains that take extra time to empty. Not to worry, I can fix it and I can even set you up on a maintenance plan to regularly come out and clear the main line from roots.
Question: When Do I Need Plumbing Drain Cleaning Services?
Kenny: If you are having problems with your drains, it may be time to call Low Cost Rooter. Foreign objects lodged in your toilet or garbage disposal, completely blocked drains and broken pipes are common reasons to bring in our services. If you experience these symptoms after a storm or natural disaster, call Low Cost Rooter right away; we can diagnose serious issues such as major damage to the main drain line or sewage system. Sometimes a video inspection system is the only way to see the damage, and fixing problems deep in your system requires specialized equipment. When calling, be sure to tell us the exact nature of any emergency, including how many areas of the house are affected by leaking water, overflowing toilets, or other problems. Also report the color of the water and any debris you may see; this information may be important when diagnosing and assigning service priorities to your problem.
Question: I have a foul odor coming from my garbage disposer. What can I do to eliminate this odor?
Kenny: Well, I just happen to be an expert on foul odors. No, it's true. Foul odors occur from a buildup of food debris within the disposer. To eliminate this odor, you need to place ice cubes and lemon or orange peels in the disposer and let it run for 30 seconds. Next, squirt a little liquid dish detergent into the disposer while it is still running. Finally, run cold water for about 30 seconds to rinse all of the debris away.
Question: I am getting a foul odor from our guest bathroom. We hardly ever use this bathroom, except when we have company. This is embarrassing. What can we do?
Kenny: As I said earlier, I'm an expert on foul odors. Plumbing systems are designed to prevent foul odors from entering the house by means of the trap attached to fixtures. Traps contain water to seal out foul odors; if the water seal evaporates, the odors enter the house. To solve this problem, pour a bucket of water in each trap, sink, shower, and floor drain. This will prevent the odors from entering the house.
Question: My shower head and faucet aerators have a buildup of a white substance around the area where the water comes out. Is there anything I can do other than replace them?
Kenny: The unsightly buildup are mineral deposits. To remove mineral deposits from the showerhead, take a plastic bag and pour a cup of vinegar in it. Place the bag over the shower head and use a twist tie to hold it in place overnight. In the morning, remove the bag and use an old toothbrush to gently scrub off the deposits. In most cases, I do not recommend using your wife's toothbrush. I already tried that and it didn't work out well for me. Just saying.
Question: My drain is running slowly. Should I put a caustic drain cleaner in it before calling you?
Kenny: I do not recommend EVER putting caustic drain cleaners in drains. If it's stopped up, I recommend you call a professional to unclog your line. Pouring caustic solutions into drains can ruin pipes and cause severe burns to anyone working in the drain after the application.